About
About Us
and Prior Authorization Specialist
Why We’re Here
Without formal training or standardized processes, RAN offers a solution for the BC and PAS who navigate intricate access landscapes, handle detailed paperwork, and ensure patients receive timely and necessary treatments. We strive to improve patient outcomes through education, innovation, and collaboration.
By the Numbers
Prevalence and Impact of Prior Authorizations on Patient Care, According to BCS
%
reported delays in necessary care
%
Indicated that patients fully abandoned their prescribed therapies
%
reported treatment discontinuation
Impact on Professional Well-Being
%
felt significant burnout
%
reported office-wide burnout
%
did not appeal denials due to lack of knowledge or resources
Source: Confidential; internal survey data
Meet
The Subject Matter Experts
Georgia Bonney, CMPM, CRMS, CRHC
Member Learning and Development Advisor
Georgia Bonney is the practice manager and access specialist at Virginia Rheumatology Clinic in Chesapeake, Virginia, with 29 years of experience. She holds a BS in Health Science and is a Certified Medical Practice Manager, Certified Rheumatology Coder, and Certified Rheumatology Management Specialist. Georgia enjoys interacting with patients and helping them understand their treatment coverage and cost estimates. She is excited about RAN’s potential to adapt to the changing prior authorization landscape and provide valuable resources and networking opportunities.
Angelo Santangelo, PACS
Education Initiatives Manager
Angelo Santangelo, a biologic coordinator at Rheumatology Associates of Long Island, has 15 years of experience. He loves helping patients access the therapy they need to improve their daily lives. Angelo believes that a community that shares best practices is vital in rheumatology, as it helps enhance the specialty.
Leah Brooke Steele
Member Engagement and Learning Specialist
Leah Brooke Steele is a registered medical assistant and biologic coordinator at Arthritis Associates of Kingsport. With 20 years of experience, she enjoys assisting patients with chronic conditions in starting the biologic process smoothly. Leah is excited about RAN’s potential to provide knowledge and accessibility to the diverse rheumatology community.
Josh Ng
Education Initiatives Manager
Josh Ng is the practice manager for the Departments of Rheumatology, Nephrology, and Hypertension and the Scleroderma Center at UCSF Hellen Diller Medical Center at Parnassus Heights.
Kirsten Fell, BSN, RN
Member Learning and Development Advisor
Kirsten Fell is the Director of Rheumatology, Infusion, and Bone Health Services at Orthopedic Physicians Alaska.
Lori Stahl
Member Engagement and Learning Specialist
AARA powered by Bendcare Rheumatology Consultants, PC
Practice Manager, Biologic and Infusion Coordinator
Craig Schuette
Executive Director
Craig Schuette leverages his extensive pharmaceutical marketing background in his executive director role. He oversees strategy and operations to advance educational and community initiatives, aiming to empower members and build strategic partnerships. Craig is also a co-founder of BCoD and several marketing conferences.