About

About Us

 

Our Mission | Empowering the Biologic Coordinator
and Prior Authorization Specialist
Join the Movement

Why We’re Here

Without formal training or standardized processes, RAN offers a solution for the BC and PAS who navigate intricate access landscapes, handle detailed paperwork, and ensure patients receive timely and necessary treatments. We strive to improve patient outcomes through education, innovation, and collaboration.

By the Numbers

Prevalence and Impact of Prior Authorizations on Patient Care, According to BCS

%

reported delays in necessary care

%

Indicated that patients fully abandoned their prescribed therapies

%

reported treatment discontinuation

Impact on Professional Well-Being

%

felt significant burnout

%

reported office-wide burnout

%

did not appeal denials due to lack of knowledge or resources

Source: Confidential; internal survey data

Meet

The Subject Matter Experts

Georgia Bonney, CMPM, CRMS, CRHC

Member Learning and Development Advisor

Georgia Bonney is the practice manager and access specialist at Virginia Rheumatology Clinic in Chesapeake, Virginia, with 29 years of experience. She holds a BS in Health Science and is a Certified Medical Practice Manager, Certified Rheumatology Coder, and Certified Rheumatology Management Specialist. Georgia enjoys interacting with patients and helping them understand their treatment coverage and cost estimates. She is excited about RAN’s potential to adapt to the changing prior authorization landscape and provide valuable resources and networking opportunities.

Angelo Santangelo, PACS

Education Initiatives Manager

Angelo Santangelo, a biologic coordinator at Rheumatology Associates of Long Island, has 15 years of experience. He loves helping patients access the therapy they need to improve their daily lives. Angelo believes that a community that shares best practices is vital in rheumatology, as it helps enhance the specialty.

Leah Brooke Steele

Member Engagement and Learning Specialist

Leah Brooke Steele is a registered medical assistant and biologic coordinator at Arthritis Associates of Kingsport. With 20 years of experience, she enjoys assisting patients with chronic conditions in starting the biologic process smoothly. Leah is excited about RAN’s potential to provide knowledge and accessibility to the diverse rheumatology community.

Josh Ng

Education Initiatives Manager  

Josh Ng is the practice manager for the Departments of Rheumatology, Nephrology, and Hypertension and the Scleroderma Center at UCSF Hellen Diller Medical Center at Parnassus Heights.

Kirsten Fell, BSN, RN

Member Learning and Development Advisor

Kirsten Fell is the Director of Rheumatology, Infusion, and Bone Health Services at Orthopedic Physicians Alaska.

Lori Stahl

Member Engagement and Learning Specialist

AARA powered by Bendcare Rheumatology Consultants, PC

Practice Manager, Biologic and Infusion Coordinator

Craig Schuette

Executive Director

Craig Schuette leverages his extensive pharmaceutical marketing background in his executive director role. He oversees strategy and operations to advance educational and community initiatives, aiming to empower members and build strategic partnerships. Craig is also a co-founder of BCoD and several marketing conferences.